Cancellations and Refunds

 

CANCELLATION AND REFUND POLICY

 

o    Sellers are required to meet the delivery time they specified when creating their GIGs. Failing to do so will allow the buyer to cancel the order and may harm the seller's rating.

o    Both buyers and sellers have the option to cancel an order by mutual agreement. Mutual cancellations have no negative effect on rating. However, excessive cancellations, of any type, have a negative effect on seller rating.

o    Unanswered mutual cancellation requests will automatically be accepted after 48 hours, while reducing the non-responding user's rating.

o    A Seller may cancel an order without the buyer's consent at any given moment (Force Cancellation) However, this will have a negative effect on the seller's rating.

o    If an order is cancelled (for any reason), the payment funds will be returned to the buyer. The amount is given as a credit to the buyer as ‘ANYTHING500 CREDITS’. These can be used by the buyer for his next purchase.

o    ANYTHING500 will ONLY refund payments made for cancelled orders back to your payment provider if the amount of the refund is greater than or equal to Rs 2000.00 (rupees Two Thousand Only). Funds from all other order refunds are returned to the buyer's balance and are available for future purchases on ANYTHING500 as buyer credit.

o    Withdrawals of funds from the Revenue page are final and cannot be undone. We will not be able to refund or change this process once it has begun.